Ministry of Land,Infrastructure and Transport

Asiana Airlines’ Incheon-San Francisco route will be suspended for 45 days from 1 March to 14 April 2020.

□ The Ministry of Land, Infrastructure and Transport (“MOLIT”) announced that Asiana Airlines’ Incheon-San Francisco route would be suspended from 1 March to 14 March 2010 according to a government decision upheld by the Supreme Court on 17 October due to its crash incident at San Francisco Airport.

ㅇ In wanting to give top priority to passengers’ convenience of using air transportation, MOLIT has specified the suspension period taking into account a number of factors including the Reservation Status* until the suspension end date (14 April 2010) and the San Francisco Airport’s SLOT Maintaining Conditions required for resuming the operation** after the suspension is terminated (SLOT: Asiana Airlines’ operation time assigned by San Francisco Airport Authority), etc.

* ‘For the duration from November 2019 to 16 April 2020, the Reservation Rate is at its lowest from March to April 2020.

□ In addition, MOLIT has made a special request to Asiana Airlines that if passengers with reservations request change of schedules or refunds, the Airlines should take necessary measures to deal with such requests without incurring any charges to ensure that the passengers who have reserved seats during the suspension period would not suffer any inconvenience due to the suspension, and if the passengers wish to travel on the reserved date, the Airlines should provide all the necessary services to assist their needs such as offering replacement flights from other airlines instead, etc.

ㅇ Furthermore, MOLIT will observe the passenger demand thoroughly during the suspension period so that it can actively implement necessary measures such as increasing the number of flights temporarily, etc., if required.